Job Description 1. Candidates will be responsible to lead a team of Station Agents to deliver a safe, reliable world class customer focused station environment.
2. Minimum 2 yrs of supervisory experience in supersinga team of front line staff delivering customer services in metro station.
3. Responsible for the efficient and safe evacuation of station premises in the event.
4. Perform local trin control within interlocking area.
5. Deliver essential messages to passenger via audio or visual means in timely and proactive manner.
6. Distribute publicity materials and handle lost property.
7. Meet and greet customers and provide a high level of customer service.
8. Consider and evaluate safety issues for station operations.
9. Manual operations of platform screen doors.
10. Resetting of emergency equipment.
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