Marketing Executive,(3 - 8 yrs.),Dubai - United Arab Emirates

Profile Workplace Expectations 1. Professional Appearance: Our appearance represents CSH Hospitals, . Therefore, our grooming and dress will reflect our respect for our customers. While on duty, we will first consider our customers’ expectations in how we present ourselves. Our manner and expression will convey our concern for and willingness to serve our customers. 2. Safety Awareness: Safety must be the responsibility of all CSH employees to ensure an accident-free environment. Accidents are the result of actions and attitudes that you can help to change. 3. Corporate Compliance: Integrity is doing the right thing by being honest in our dealings with one another, our patients and our business contacts. Integrity is doing the right thing by maintaining the security and confidentiality of patient information. B. Behavioral Standards 1. Etiquette in the Workplace: Workplace etiquette can create a favorable impression on our patients, visitors, and co-workers. Good manners contribute to patient satisfaction.
2. Communication: The goal of communication is understanding. We must be committed to listening attentively to our customers in order to fully understand their needs. Close attention should be given to both verbal and non-verbal messages. Our messages to customers should be delivered with courtesy, respect, clarity, and care. We must avoid confusing our customers and speak in terms they can easily understand. 3. Customer Relations: At CSH we believe that we are here to serve our customers - our customers are patients, family, co-workers, physicians, and vendors. Our customer'’ most basic expectation is to be treated with courtesy and respect. We are committed to providing the highest quality of service and meeting customers’ needs with utmost care and courtesy. 4. Working Relationships: As CSH employees, we are linked to one another by a common purpose: serving our patients and our community. Our co-workers, therefore, are our teammates. They deserve our respect. Without their contributions, none of us could perform our jobs. Just as we rely on our fellow employees, they rely upon us. Each of us has obligations to our co-workers. 5. Sense of Ownership: Every CSH employee should feel a sense of ownership toward his or her job. By this we mean taking pride in what we do, feeling responsible for the outcomes of our efforts, and recognizing our work as a reflection of ourselves. Take pride in this organization as if you owned it.

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