• Screen incoming post, email and telephone calls, determining their priority and using initiative to either deal with the enquiry or redirect if necessary.
• A key part of the role will be helping to manage executive diary and ensuring that routine letters and enquiries to them are responded to in an appropriate and timely manner.
• Maintain and develop both the physical and electronic filing systems to ensure accurate and speedy retrieval of required documentation and reports.
• Performs all duties at a confidential level.
• Travel management.
• Liaising with other staff members to co-ordinate meetings/agendas/room bookings, arranging conference calls etc.
• Maintains follow-up action list/file.
• Drafts and proof reads replies to correspondence.
• Independently prepares reports, presentations and correspondence of a non-standard nature.
• Develop and maintain excellent working relationships with senior management, colleagues and other company and external work contacts.
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QUALIFICATIONS / EXPERIENCE / SKILLS REQUIRED:
• Educated to degree level preferred or to have reached an equivalent level of education.
• Proven experience of working in a similar senior administrative or secretarial position, preferably in a large local / multi-national company is essential.
• Has successfully undertaken formal secretarial training at a recognized university or college and possess good skills in shorthand/speed writing.
• Possess excellent written and verbal communication skills together with good knowledge of MS Office suite using Excel, PowerPoint and Word.
• Accuracy and attention to detail is essential along with the ability to type at least 55/60wpm.
• Must possess excellent supervisory and people management skills.
• Must be flexible to respond to the diversity of the role while maintaining high levels of discretion and diplomacy.
• Able to work on her own initiative to ensure matters are dealt with professionally
• Possess strong organizational and time management skills; able to multi-task and work with minimal supervision.
• Able to manage and prioritize his/her own workload according to the constantly changing priorities and deadlines of the various tasks and responsibilities assigned.
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