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1. Maintain, Troubleshoot and Administer the use of Local Area Networks(LANs), Wide Area Networks(WANs).
2. Assist Users with everyday computing like not being able to log on, not being able to get onto the network or generally showing them how to use particular software program or hardware.
3. Carry out repairs and testing of computer equipments.
4. Set up WAN/ LAN and Connection to the internet.
5. Implement Network traffic and Security monitoring software, and Optimize server performance.
6. Provide assistance and problem solving services to network.
7. Implement Data, Software and Hardware Security Procedure.
8. Perform Data Back-ups and Disaster Recovery Operation.
9. Configure switches, hubs, CISCO Routers, modems and other networking devices
10. Troubleshoot all networking problems to ensure minimum downtime and maximum availability of network.
11. Coordinating with different departments / liaising with branches and follow-up to find a way to resolve customer issues and ensure that the problems are responded to/ resolved within prescribed time limit.
Key skills:-
1. Windows & Windows Server O/S
2. PC & Laptop Hardware and Software Troubleshooting.
3. LAN / WAN Maint.
4. Internet Connectivity Troubleshooting
5. ADSL Modem/ Switch and Router Installation
6. Remote Assistance
Profile: -
Fully competent Computer hardware Engineer with a proven record
Minimum 2 years of experience in the appropriate field
Willing to work different shifts
Able to work under pressure and multi-tasking
Excellent communication skills
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