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Job Description Description: Technical Consultants are consultants with experience in the technologies required to run Itron products, for example: SQL Server, Oracle, IIS, web services and Windows and UNIX operating systems. Technical Consultants manage the installation, configuration and system test of software products; they design and develop/modify interfaces (adapters and web services) using XML, C# and other appropriate technologies. Technical Consultants will work with system administrators to determine the proper configuration and sizing of the hardware, networking and software environment.
Specific database skill areas include:
1. Implement, monitor, upgrade, test, troubleshoot, repair and support/perform disaster recovery of database systems, specifications and applications at Itron and customer locations.
2. Propose and implement database operations and support procedure automation.
3. Define and maintain system standards, reliability and performance requirements for customer and Itron production operations.
4. Keep DB versions up-to-date and assist in certifying front end applications to these versions.
5. Monitor and tune database performance parameters
6. Determine space storage requirements for growing databases and proposed database schema changes
7. Apply security measures.
8. Adhere to database standards, documentation and naming conventions to ensure consistency in database creation and processes.
9. Document all database related processes.
10. Develop queries and reports.
11. Train customer key-users.
Duties & Responsibilities:
1. Support onsite and in-house technical solutions for projects.
2. Present solutions to customers.
3. Communicate both written and verbal of activities with customers and Itron Project Managers to the specified project deadlines.
4. Conduct product technical training classes.
5. Employ effective interpersonal communication.
6. Implement solutions for customers (install, configure, test, train, customize)
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