This position is responsible for a range of general administrative support duties and assistance to ensure the smooth running of the front office.
Reception
Receive, screen and connect incoming telephone calls to respective staff members and take and pass on messages
Greet visitors and deal with queries from the public and customers
Ensure knowledge of staff movements in and out of the organization
Keep the attendance register up to date and use this register at the emergency meeting point to check that everyone has exited the premises in the event of evacuation.
Responsible for calling the fire services in the event of an emergency
Receive and sort mail and deliveries
Book the meeting room and organise refreshments and tidy and maintain the reception area and meeting room
HR
Organize and confirm interviews and assist with recruitment admin
Prepare offer letters and job descriptions
Assist with research on training courses for employees, book all training courses and record all training undertaken
Update employee information in the ERP system
Maintain and update personnel and training records for staff (paper and electronic)
Record leave and staff changes
Admin
Assisting MD and GM with communication, both written and via telephone and email.
Typing letters, documents, monitoring follow up and responding as appropriate.
Arranging and scheduling appointments as requested and preparing materials for meetings
Make all the necessary business travel plans for the MD, GM and other employees
Safe keeping of confidential files and records.
Admin support for other staff/departments as required
General clerical duties to include photocopying, faxing, mailing, scanning and filing
Complete all required documentation and work within the ISO9001:2000 quality system procedures
General
Required to communicate clearly with employees of Watertek, and clients, suppliers, potential employees.
Reports directly to the HR Manager
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